Our Reviews
David M|2024 GMC Sierra 2500 HD
Confirmed Service Customer
1/29/2025
Very prompt courteous service with friendly service staff
1/30/2025
David, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
WASILLA, AK
James R|2024 GMC Sierra 2500 HD
Confirmed Service Customer
1/29/2025
Very courteous and fast service.
1/30/2025
James, it is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!
CHICKALOON, AK
Travis J|2022 GMC 1500 Sierra
Confirmed Service Customer
1/30/2025
The service staff at Swickard GMC of Palmer is fast, efficient, and knowledgeable. They can provide same day service, which, in this day and age, is fantastic. I will continue to drive out of my way to use Swickard GMC of Palmer for all my service needs.
1/31/2025
Travis, thank you for your kind review; we are happy to pass along your comments to the team here at Swickard GMC of Palmer! Feel free to reach out to us if you need anything. Have a wonderful day.
EAGLE RIVER, AK
Katrina B|2017 GMC Canyon
Confirmed Service Customer
1/31/2025
Hart consistently demonstrates outstanding customer service skills. He explains the necessary repairs clearly and transparently, communicates proactively throughout the service process, and accurately assesses vehicle issues. He always makes a genuine effort to address my concerns while maintaining a friendly and knowledgeable demeanor. Because of this, I will continue to have my vehicle serviced at Swikard GMC of Palmer.
2/3/2025
Katrina, your satisfaction is important to us, so we want to sincerely thank you for choosing Swickard GMC of Palmer and we hope to see you again soon!
EAGLE RIVER, AK
Jenny G|2017 Chevrolet Suburban
Confirmed Service Customer
1/31/2025
Hart Schwarz, our service manager was great to work with. Always thorough in explanations and great at keeping in contact with us over the coarse of the service time. Thank you.
2/3/2025
Jenny, we're happy you found our staff to be so supportive during your experience here at Swickard GMC of Palmer. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ANCHORAGE,, AK
Draiden H|2007 Chevrolet Suburban
Confirmed Service Customer
1/31/2025
Had a recall on my 2007 Suburban, they were able to get it in same day and repaired. The technician, Erik, did a great job. Vehicle was returned in same condition as it was dropped off. The service manager, Wallace, was kind enough to explain the work that was done. Excellent professionalism from this dealership. Highly recommend.
2/3/2025
Draiden, thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Thanks again for the recommendation, and have an amazing day!
WASILLA, AK
Tracy And David C|2020 GMC Yukon XL
Confirmed Service Customer
1/24/2025
Excellent service as always.
1/26/2025
Tracy, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
WASILLA, AK
James W|2015 GMC 3500HD Sierra
Confirmed Service Customer
1/25/2025
The oil change went well. Set an appointment. Went in and had the work completed. The work was completed efficiently.
1/27/2025
James, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EAGLE RIVER, AK
Curt F|2022 GMC 2500HD Sierra
Confirmed Service Customer
2/3/2025
They did great for what they’ve got to work with
2/4/2025
Curt, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
WASILLA, AK
Geoffrey M|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
2/12/2025
It was a very quick and easy process to purchase my new truck. This is the second vehicle I’ve bought from this dealership and I worked with Matt both times. And if I buy another new gmc in the future and he is still working at the dealership then I will happily use him a third time!
MATT EASON
2/13/2025
Geoffrey, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PALMER, AK
Janice P|2024 GMC Terrain
Confirmed Sales Customer
2/1/2025
I was treated professionally and politely; shown the features of the vehicle; Alex and Marcus went above and beyond what is normally expected from a salesperson; and my overall experience in purchasing my vehicle was comfortable, easy, and pleasant. I would recommend anyone seeking to purchase a GMC to utilize this dealership.
NIC HOLLAND
2/3/2025
Janice, we appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
WASILLA, AK
Max S|2020 GMC 1500 Sierra
Confirmed Service Customer
2/2/2025
Very good !!
2/5/2025
Max, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Swickard GMC of Palmer
WASILLA, AK
Jerry C|2024 GMC Canyon
Confirmed Sales Customer
2/4/2025
The car buying experience is suppose to be enjoyable, that’s what I set out to do on Jan 30th at Swickard GMC. The staff that helped my spouse and I were not only patient and accepting of our needs but actually listened to our requests and guidelines. I had an amount for my budget in mind and they met that and even offered some affordable options and packages to add on to protect my purchase including special offers I didn’t have to ask for. The salesperson Jason was extremely patient time and time again sending him back to retrieve estimate after estimate with a smile and enthusiasm. I enjoyed my experience at the dealership and I felt comfortable about the entire purchase experience. Thank you for allowing me to accept appropriate financing options and the actual vehicle I came in for and not one pressured into. Couldn’t be happier. Thanks again! RLTW
JASON HANSEN
2/5/2025
Jerry, thank you so much for your positive comments about Swickard GMC of Palmer! Please let us know if there is anything else we can do for you; we are more than happy to help!
EAGLE RIVER, AK
John F|2024 GMC Yukon
Confirmed Service Customer
2/12/2025
I didn’t have to wait long to get my oil changed. Much appreciated. My appointment was at 9:30am and was out before 10.
2/13/2025
John, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
BIG LAKE, AK
Bradley H|2024 GMC Terrain
Confirmed Service Customer
2/12/2025
Dropped off my vehicle, they serviced the work order, contacted me when finished and sent me a video, all work orders and called with a follow up! Excellent customer service!
2/13/2025
Bradley, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
WASILLA, AK
Charlotte M|2021 GMC 1500 Sierra
Confirmed Service Customer
2/13/2025
I did not have an appointment on February 11, 2025.
2/14/2025
Charlotte, thank you for your feedback. We apologize for the inconvenience. If you believe you have received the survey in error, you can unsubscribe by clicking on 'Unsubscribe' at the bottom of the survey email invitation. Thanks!
PALMER, AK
Lisa K|2019 GMC 1500 Sierra
Confirmed Service Customer
2/13/2025
Great service and mechanic is awesome. All deserve a raise. Keep up the good work.
2/14/2025
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
PALMER, AK
Tyler A|2024 GMC Sierra 1500
Confirmed Sales Customer
2/13/2025
Friendly, Quick, and Knowledgeable Customer Service
RILEY ROSEBERRY
2/14/2025
Tyler, we are very happy we could provide you with a positive experience! Thank you for choosing Swickard GMC of Palmer and we hope to see you again.
HOUSTON, AK
Max S|2020 GMC 1500 Sierra
Confirmed Service Customer
2/16/2025
Swickard Phone System Sucks , they should Hire A IT company !!!
2/18/2025
Max, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (907) 761-4409.
WASILLA, AK
Jason L|2021 GMC 2500HD Sierra
Confirmed Service Customer
2/20/2025
Showed up with no appointment got me right in to take care of recall warranty
2/21/2025
Jason, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!
WASILLA, AK
Zimmer C|2020 GMC 3500HD Sierra
Confirmed Service Customer
2/20/2025
You need to get more service representatives than just one person and get your phones fixed
2/21/2025
We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (907) 761-4409 when you have a chance. Thank you, and we look forward to hearing from you.
WASILLA, AK
Kenneth H|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
2/24/2025
Excellent
RILEY ROSEBERRY
2/25/2025
Kenneth, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
WASILLA, AK
Wilma G|2024 GMC Terrain
Confirmed Service Customer
2/24/2025
so far was impressed with the work done
2/26/2025
We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
WASILLA, AK
Travis J|2021 GMC Yukon
Confirmed Service Customer
2/24/2025
As always, the service department at Swickard GMC of Palmer was top notch. Hart Schwarz and his team are the reason I will keep returning for all my service needs.
2/26/2025
Travis, thank you for your kind review; we are happy to pass along your comments to the team here at Swickard GMC of Palmer! Feel free to reach out to us if you need anything. Have a wonderful day.
EAGLE RIVER, AK
Heather M|2024 GMC Sierra 1500
Confirmed Sales Customer
2/26/2025
I could not be happier with my new truck. Riley and Danny worked really hard to get me out of the car I bought at another dealership the month before. I would certainly recommend them. Not pushy and wanted me to love my new ride.
RILEY ROSEBERRY
2/27/2025
Heather, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
PALMER, AK
David F|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
2/13/2025
Wonderful staff, great people.
PHILLIP STAR
2/14/2025
David, we're happy you found our staff to be so supportive during your experience here at Swickard GMC of Palmer. Please let us know if there is anything else we can do for you; we are more than happy to help!
WILLOW, AK
Mark S|2024 GMC Sierra 3500 HD
Confirmed Service Customer
2/14/2025
It was great.
2/16/2025
Mark, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
WASILLA, AK
James W|2025 GMC Acadia
Confirmed Service Customer
2/17/2025
Knowledgeable staff. Made sure the work was completed correctly.
2/18/2025
James, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
EAGLE RIVER, AK
Nora D|2018 GMC Canyon
Confirmed Service Customer
2/21/2025
Hart was excellent at communicating and helping decide what should be investigated to solve the issue with my truck instead of just charging me for multiple inspections and flushes. I'm grateful for the astute mechanic that worked on my truck.
2/23/2025
Nora, we're happy you found our staff to be so supportive during your experience here at Swickard GMC of Palmer. We sincerely value your business and look forward to your next visit!
ANCHORAGE, AK
Brian M|2021 GMC 3500HD Sierra
Confirmed Service Customer
2/21/2025
Hart did a great job with my recall appointment. Thank you!
2/23/2025
Brian, thank you for your kind words and this wonderful review! Thank you again for choosing Swickard GMC of Palmer and we hope to see you again.
WASILLA, AK
Shaun H|2024 GMC Sierra 2500 HD
Confirmed Service Customer
2/21/2025
Excellent shop support
2/24/2025
Shaun, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
WASILLA, AK
Dana B|2011 GMC Acadia
Confirmed Service Customer
2/22/2025
Excellent service! I appreciate the open communication and genuine care of the staff. Thank you!
2/24/2025
Dana, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
WASILLA, AK
Gregory C|2020 GMC 2500HD Sierra
Confirmed Service Customer
2/25/2025
Work was completed promptly.
2/26/2025
Gregory, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
WASILLA, AK
Kendall G|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
2/27/2025
It was a low pressure amazing service experience. They made buying a new car easy and enjoyable.
MATT EASON
2/28/2025
Thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
WASILLA, AK
Chad S|2004 GMC Sierra 2500HD
Confirmed Service Customer
2/28/2025
I recently brought my truck to the dealership on a Sunday night, and it remained there for nine days without any progress. Despite making 11 calls for updates, I received no callbacks. On two occasions, I managed to speak with someone who assured me that my truck would be pulled in for service. However, after being told it would be addressed on Tuesday, I followed up multiple times throughout the week, only to find out on Thursday that it had still not been touched. After multiple calls on Friday and Monday with no response, I decided to visit the dealership in person. To my dismay, my truck had yet to be pulled in for service. Frustrated, I took my keys and brought my truck to another mechanic, who completed the work in just two hours. All of this was for a simple driver code issue. This experience was extremely disappointing due to the lack of communication and service at the dealership.
3/2/2025
Chad, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (907) 761-4409.
WASILLA, AK
Nathaniel M|2024 GMC Sierra 1500
Confirmed Service Customer
2/28/2025
It was pretty disappointing to have to wait for a month for clips for the DEF injector. It would make sense to have those on hand in the future. The only reason for the 5 star is Hart was great and I don’t want this to negatively impact him.
3/2/2025
Nathaniel, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (907) 761-4409 at your earliest convenience to discuss how we can turn your experience into a positive one.
WASILLA, AK
Nicholas S|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
3/4/2025
We’ve worked with Marcus before, on another purchase, so we knew he was great to deal with.
MARCUS ADAMS
3/5/2025
Nicholas, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
FAIRBANKS, AK
Patrick C|2006 Chevrolet Malibu
Confirmed Service Customer
3/5/2025
always good service.
3/6/2025
Patrick, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
WASILLA, AK
Rodger M|2021 GMC Terrain
Confirmed Service Customer
3/7/2025
Tyler was great. Customer focused and thorough. I appreciated that he checked to see if there were any warranty issues.
3/10/2025
Rodger, we're happy you found our staff to be so supportive during your experience here at Swickard GMC of Palmer. Feel free to reach out to us if you need anything. Have a wonderful day.
WASILLA, AK
Tim K|2018 GMC 2500HD Sierra
Confirmed Service Customer
3/10/2025
Dropped by without an appointment to the Quick Lube. Got right in and was greeted by an exceptional young man that was courteous, respectful and helpful. I had a couple of specific request for the technician who would be doing the oil change. It was nice to be able to talk directly to the technician. Again found a very courteous, respectful and helpful young man. I requested the font end to be lubed and gave him a bottle to collect an oil sample. All was greeted with a smile and a can do attitude. Service was completed as expected and in a timely manner. The initial greeter showed me the paperwork and collected my payment and had included a military discount. ( Thank you very much). When I got in the truck, the oil sticker was on the upper corner of my windshield and the DIC was displaying oil change 100%. I could not have been more please with my experience at Swickard GMC Palmer!
3/12/2025
Tim, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Swickard GMC of Palmer. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
anchorage, AK
Jon M|2025 GMC Yukon XL
Confirmed Sales Customer
3/3/2025
Excellent team, always trying to make the best deal for their customers!
MARCUS ADAMS
3/4/2025
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
EAGLE RIVER, AK
Brooke M|2025 GMC Acadia
Confirmed Sales Customer
3/3/2025
It was a great experience, everyone was kind and helpful.
MARCUS ADAMS
3/4/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PALMER, AK
Julie W|2024 GMC Terrain
Confirmed Service Customer
3/3/2025
I was able to get my car in for repairs much sooner in Palmer than in Anchorage. Hart did a great job of communicating with me the problem and giving me updates on the progress of the repair. I was overall very pleased with my experience.
3/4/2025
Julie, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
ANCHORAGE, AK
Marcus K|2019 GMC Yukon XL
Confirmed Service Customer
3/7/2025
It was fast and great service
3/9/2025
Marcus, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
PALMER, AK
Derek R|2024 GMC Sierra 1500
Confirmed Service Customer
3/13/2025
I never received a call of the status of my vehicle until it was completed. Even after I left several calls to my service advisor and the service manager.
3/14/2025
Derek, we regret to hear that you had this experience with us. Here at Swickard GMC of Palmer, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (907) 761-4409 to discuss ways we can better serve you in the future.
ANCHORAGE, AK
Keith K|2024 GMC Canyon
Confirmed Service Customer
3/17/2025
Professional courteous most of the job was finished :-) needed a part
3/19/2025
Keith, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
CORDOVA, AK
Brent R|2023 GMC 3500HD Sierra
Confirmed Service Customer
3/17/2025
Excellent service
3/18/2025
Brent, your satisfaction is important to us, so we want to sincerely thank you for choosing Swickard GMC of Palmer and we hope to see you again soon!
ANCHORAGE, AK
Robert C|2004 Chevrolet Silverado 1500
Confirmed Service Customer
3/19/2025
Fast and efficient
3/20/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Swickard GMC of Palmer and we hope to see you again soon!
WASILLA, AK
Clifford F|2024 GMC Sierra 2500 HD
Confirmed Service Customer
3/24/2025
From beginning to end the service consultant took care of my truck and gave me def fluid. That's was a first.
3/25/2025
Clifford, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
PALMER, AK
Chris J|2024 GMC Sierra 3500 HD
Confirmed Service Customer
3/16/2025
I had a 9 am oil change appointment and waited at dealer for service to be completed. The truck did not go in until 10:20 and took till 11:45 to be completed. The work completed was fine but 2 hours and 45 minutes for an oil change is excessive…
3/17/2025
Chris, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (907) 761-4409 when you have a chance. Thank you, and we look forward to hearing from you.
CHUGIAK, AK
Michael G|2025 GMC Sierra 1500
Confirmed Sales Customer
3/20/2025
Great experience purchasing my Denali. Guys were knowledgeable and upfront
MATT EASON
3/21/2025
Michael, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WASILLA, AK
Franklin H|2024 GMC Sierra 1500
Confirmed Service Customer
3/23/2025
I brought my truck in for an oil change and they did a great job
3/24/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PALMER, AK
Keith M|2024 GMC Yukon XL 1500
Confirmed Service Customer
3/26/2025
Great service! Thank you
3/27/2025
Keith, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
PALMER, AK
Timothy S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
3/26/2025
Outstanding service experience as always!! We appreciate Emma’s expertise, dedication, and attention to detail for the latest work she completed on our Camaro! Additionally, Gary was very accommodating and followed-up with us to ensure we were good-to-go! Thank you again!! Tim & Paula
3/27/2025
Timothy, thank you for your kind review; we are happy to pass along your comments to the team here at Swickard GMC of Palmer! If you have any further questions, please give us a call. We're always happy to help!
WASILLA, AK
Mikinzee C|2025 GMC Terrain
Confirmed Sales Customer
3/26/2025
I had a great experience, everyone was very helpful and accommodating. 10/10 service.
MATT EASON
3/27/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Swickard GMC of Palmer and we hope to see you again soon!
PALMER, AK
Stacia J|2024 GMC Sierra 1500
Confirmed Service Customer
3/28/2025
The gentleman who checked me in was kind, efficient and communicative
3/30/2025
Stacia, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Swickard GMC of Palmer. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WASILLA, AK
Christopher Z|2022 GMC 2500HD Sierra
Confirmed Service Customer
3/31/2025
Gary did a Great job & Tyler
4/1/2025
Christopher, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
PALMER, AK
Terry F|2024 GMC Sierra 1500
Confirmed Service Customer
3/24/2025
On time service, very professional people.
3/25/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHUGIAK, AK
Marcus R|2025 GMC Sierra 1500
Confirmed Sales Customer
3/26/2025
Alex was great to work with. He is a good salesman, but not too pushy. I was actually deciding not to buy the truck, but through no fault of Alex, it was just more than I wanted to spend. Well, he made one more trip back to the man behind the curtain and presented me with a deal I could not turn down, so I drove off with a new truck. Finance Manager was also great to work with, and I could tell he was a local. Down to earth, and knew when I was done buying extra stuff...great team out there..
ALEX VALDEZ
3/27/2025
Marcus, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ANCHORAGE, AK
Arthur M|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
3/27/2025
I appreciate the prompt service to my 2015 Silverado CHEVY…Thank you to Chris Zello Gary Cathleen and mechanics for their excellent performance 😊 the showroom/lobby/bathrooms and SHOP are immaculate…the janitor is worthy of a well deserved raise and recognition for doing a stellar job💜
3/28/2025
Arthur, we are so happy to read such a great review about Swickard GMC of Palmer! We hope you have a great day!
PALMER, AK
Kendall G|2025 GMC Sierra 2500 HD
Confirmed Service Customer
4/2/2025
The service was fast and very professional
4/3/2025
Kendall, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
WASILLA, AK
Deena O|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
4/6/2025
Tyler was awesome, he informed me every step of the way what was going on with my truck and even a couple of thing that were discovered while they were working on it that needed to be fixed that were definitely necessary, otherwise would cause bigger problems later.
4/7/2025
Deena, thank you for your kind review; we are happy to pass along your comments to the team here at Swickard GMC of Palmer! We are always more than happy to assist you if anything else comes up. Take care!
PALMER, AK
Leland U|2010 Buick LACROSSE
Confirmed Service Customer
4/9/2025
I have no complaints with the dealership. Cathleen Newton did a great job keeping me informed about the progress of the repairs. The complaint I have is with General Motors no longer making parts to make needed repairs. It’s no wonder people are buying foreign cars. Well done GM.
4/10/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WASILLA, AK
Duane E|2020 GMC 1500 Sierra
Confirmed Service Customer
4/10/2025
Friendly, Courteous, Efficient
4/11/2025
Duane, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
KENAI, AK
Lord G|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
3/31/2025
Excellent customer service Very professional explanation of issues
4/1/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WASILLA, AK
Latanya M|2021 GMC 2500HD Sierra
Confirmed Service Customer
3/31/2025
My #1 place to have my vehicle serviced. They are very efficient and timely.
4/1/2025
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PALMER, AK
David K|2024 GMC Sierra 2500 HD
Confirmed Service Customer
3/31/2025
Took a little longer than I’d like.
4/2/2025
David, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PALMER, AK
Brian R|2023 GMC Sierra 3500 HD
Confirmed Service Customer
4/1/2025
Outstanding from making the appointment on the phone to dropping the truck off. Gary was awesome to work with and the service lady who I dealt when I picked up my truck was just as outstanding to work with. Also a big thank you to Sam who did the repairs. Great atmosphere all the employees were a pleasure to deal and talk with.
4/2/2025
Brian, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
ANCHORAGE, AK
Angela S|2025 GMC Acadia
Confirmed Service Customer
4/1/2025
Service went good. Morning after I noticed a small 4”x4” circle of dirty oil on garage floor at my house. Crawled under vehicle to clean off the residual oil off motor and skid plate. Had to make sure filter and drain plug was tight, after noticing the oil on the floorl
4/3/2025
Angela, we regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (907) 761-4409 so we can work towards a resolution.
WASILLA, AK
Franklin H|2024 GMC Sierra 1500
Confirmed Service Customer
4/14/2025
What a great experience they had my truck done on time and with videos of updates as they went
4/15/2025
Franklin, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
PALMER, AK
Guy D|2018 GMC 1500 Sierra
Confirmed Service Customer
4/14/2025
I'm making a long moving trip from Alaska to New Mexico and considering my 2018 GMC with 96000 miles was going to pulling my travel trailer I need an extension evaluation of it's road worthiness. The long and short of it they found several mechanical problems and two days of hard work brought my GMC back to excellent condition. All were very professional and made this experience and excellent one. Thanks to you all at the dealership!!
4/16/2025
Guy, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
GLENNALLEN, AK
Desiree F|2024 Chevrolet Equinox
Confirmed Service Customer
4/12/2025
Very helpful very fast service..
4/14/2025
Desiree, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
TOK, AK
John C|2023 GMC Acadia
Confirmed Service Customer
4/12/2025
Fast, courteous, and punctual. Everyone was in a great mood and ready to help.
4/14/2025
John, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.
WASILLA, AK
Timothy S|2022 Chevrolet Corvette
Confirmed Service Customer
4/15/2025
Outstanding service on my vehicle and completed on time as promised. Swickard Palmer GM service team is the best hands down. Thank you!!
4/16/2025
Timothy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Swickard GMC of Palmer. If you have any further questions, please give us a call. We're always happy to help!
WASILLA, AK
Eric S|2006 Chevrolet Monte Carlo
Confirmed Service Customer
4/16/2025
drop-in oil change with no appointment was taken care of with excellent service
4/17/2025
Eric, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
WASILLA, AK
Michael K|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
4/16/2025
Trades in with Marcus and things went
MARCUS ADAMS
4/17/2025
Michael, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
CHUGIAK, AK
Michael K|2024 GMC Sierra 2500 HD
Confirmed Service Customer
4/17/2025
Extremely accommodating! The gentleman was able to get me an immediate appointment which was for an oil change and three recall items. They were efficient in time and communication. Thank-you!!
4/18/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Swickard GMC of Palmer and we hope to see you again soon!
EAGLE RIVER, AK
Charlotte M|2021 GMC 1500 Sierra
Confirmed Service Customer
4/20/2025
I had my studded tires changed over to my regular tires for the spring. The customer representative, Gary Fisher, greeted me with a smile. I received the text message when my vehicle was ready, but Gary came to let me know as well. I’m so glad to see him back with Swickard in Palmer!!
4/21/2025
Charlotte, we're happy you found our staff to be so supportive during your experience here at Swickard GMC of Palmer. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PALMER, AK
Kevin W|2021 GMC 3500HD Sierra
Confirmed Service Customer
4/24/2025
Service did a great job on taking care of issue and getting back on the road quickly.
4/25/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
WASILLA, AK
Guy K|2025 GMC Sierra 2500 HD
Confirmed Service Customer
4/14/2025
They made good on all the items promised.
4/15/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
WASILLA, AK
John H|2023 GMC SIERRA 1500
Confirmed Service Customer
4/15/2025
Fast and complete work, no issues.
4/16/2025
John, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
WASILLA, AK
Adron L|2024 GMC Sierra 2500 HD
Confirmed Service Customer
4/16/2025
I was treated very professional and will recommend your service dept. to my friends keep up the great work. Thank You
4/18/2025
Adron, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
WASILLA, AK
Randall S|2013 GMC 1500 Yukon
Confirmed Service Customer
4/18/2025
The service writers were very courteous and listened to a concern I had regarding an undiagnosed noise in the front end. I must say that I am disappointed with the overall cost for an oil change. They did point out a brake issue that I since have corrected. So in all fairness I appreciate that.
4/21/2025
Randall, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WASILLA, AK
Jarod L|2024 GMC Acadia
Confirmed Service Customer
4/18/2025
Tyler was great! Took care of me and was able to get my winter tires changed out without an appt! Thank you for the hospitality and ability to fit me in!!
4/21/2025
Jarod, thank you for your kind review; we are happy to pass along your comments to the team here at Swickard GMC of Palmer! Please don't hesitate to reach out to us if there's anything more we can do!
WASILLA, AK
Matthew M|2025 GMC Terrain
Confirmed Sales Customer
4/18/2025
Quick and easy
MARCUS ADAMS
4/21/2025
Matthew, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
PALMER, AK
Nicholas R|2022 GMC 2500HD Sierra
Confirmed Service Customer
4/24/2025
Quick and easy
4/25/2025
Nicholas, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
WASILLA, AK
David W|2024 GMC Yukon XL 1500
Confirmed Service Customer
4/28/2025
Friendly and fast service. Thank you!
4/29/2025
David, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
ANCHORAGE, AK
Timothy J|2025 GMC Acadia
Confirmed Sales Customer
5/7/2025
I had a wonderful experience buying my 2025 Acadia denali from Phil. The paperwork was simple and all the employees were wonderful.
PHILLIP STAR
5/8/2025
Timothy, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FAIRBANKS, AK
Troy S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
5/1/2025
Fastest Service I have had in very long time at a dealership. Everyone has been helpful with questions we have had and helped us enjoy our new purchase.
5/2/2025
Troy, thank you for your kind review; we are happy to pass along your comments to the team here at Swickard GMC of Palmer! We sincerely value your business and look forward to your next visit!
WASILLA, AK
Max S|2019 Buick Enclave
Confirmed Service Customer
5/1/2025
Very punctual , however when I sat down in Lobby to wait . Not. One Employee smiled said good morning , asked if I was ready to trade yet . Or how I was Doing ., like I was there But Wasn’t .
5/2/2025
Max, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (907) 761-4409 when you have a chance. Thank you, and we look forward to hearing from you.
WASILLA, AK
Gerald C|2020 GMC 2500HD Sierra
Confirmed Service Customer
5/7/2025
Was impressed with video sent on inspection Disappointed in seeing that there was a leak in the transmission and it said I declined having it taken care of.
5/8/2025
Gerald, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (907) 761-4409 when you have a chance. Thank you, and we look forward to hearing from you.
SUTTON, AK
Janelle L|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/15/2025
The handful of times we have brought our vehicle into the dealership for service, They have had to reschedule because they didn’t have the parts. This happened again when dealing with a recall on our truck, we also had our oil changed and asked for - fuel filter to be changed. The fuel filter was not changed, and the parts were not available yet again for the recall on the truck. Every time this results in us having to take off of work yet another time to bring the vehicle in. This is not only super inconvenient but a waste of my vacation days.
5/16/2025
Janelle, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (907) 761-4409 at your earliest convenience to discuss how we can turn this experience into a positive one.
WASILLA, AK
Sara O|2024 GMC Yukon
Confirmed Service Customer
5/19/2025
Friendly and helpful
5/21/2025
Sara, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
WILLOW, AK
Larry T|2016 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/12/2025
Polite, friendly, professional service.
5/14/2025
Larry, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
ANCHORAGE, AK
Charles R|2022 GMC 2500HD Sierra
Confirmed Service Customer
5/14/2025
As always, it was a pleasant experience. The service was fast and friendly and the Service Consultant did a great job of answering my questions and addressing my concerns.
5/15/2025
Charles, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHUGIAK, AK
Mark A|2019 Buick Regal
Confirmed Service Customer
5/14/2025
All parties were respectful and efficent
5/16/2025
Mark, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PALMER, AK
Jacob H|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
5/15/2025
Great people to work with and are willing to help with all my needs I'll be back there for my future purchases. Thank you
MATT EASON
5/16/2025
Jacob, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WILLOW, AK
Jon M|2025 GMC Yukon XL
Confirmed Service Customer
5/16/2025
It was great
5/18/2025
Jon, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
EAGLE RIVER, AK
David W|2024 GMC Yukon XL 1500
Confirmed Service Customer
5/19/2025
Thank you for the work on my vehicle. It is back up and running properly.
5/21/2025
David, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
ANCHORAGE, AK
Christopher Z|2024 GMC Terrain
Confirmed Service Customer
5/28/2025
Outstanding
5/28/2025
Christopher, we are very happy to have provided you with such a positive experience! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Swickard GMC of Palmer!
PALMER, AK
Michael M|2014 GMC 1500 Sierra
Confirmed Service Customer
5/28/2025
It was just fine.
5/29/2025
Michael, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
WASILLA, AK
Patrick M|2015 GMC Yukon XL
Confirmed Service Customer
6/2/2025
Did not resolve the problem that needed attention.
6/3/2025
Thank you for taking the time to leave us your honest feedback. We would like to have a better understanding about your experience. Please reach out to us at (907) 761-4409 at your earliest convenience and we will do our best to resolve this with you.
PALMER, AK
Robert K|2014 GMC 1500 Sierra
Confirmed Service Customer
5/21/2025
Excellent!
5/22/2025
Robert, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
TALKEETNA, AK
Chris B|2013 Buick LaCrosse
Confirmed Service Customer
5/22/2025
I arrived at 9am for an oil change and check of breaks. I left at 1pm with oil changed but the time it took to diagnose the break issue and then determine proposed cost was unreasonable. I will find another place to get the work done. Another gentleman and I discussed how this was the slowest and least communicative service we have had and we will not be going to a dealership unless it is the last resort,
5/23/2025
Chris, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us at (907) 761-4409 when you have an opportunity, and we will be more than happy to try and turn your experience around.
PALMER, AK
Timothy S|2025 Chevrolet Corvette
Confirmed Service Customer
5/25/2025
Emma did stellar work as always! We also appreciate how accommodating Gary is to our scheduling needs! Thanks again for a great service experience!!
5/26/2025
Timothy, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WASILLA, AK
Sheldon E|2025 GMC Sierra 1500
Confirmed Sales Customer
5/28/2025
Informative, to the point, hassle free
MARCUS ADAMS
5/29/2025
We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!
WASILLA, AK
Jaeden C|2024 Chevrolet Suburban 1500
Confirmed Service Customer
6/2/2025
Front desk guy was so nice and friendly
6/4/2025
Jaeden, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
WASILLA, AK
Edward R|2025 GMC Acadia
Confirmed Sales Customer
6/2/2025
Our salesman Matt Eason was friendly and easy to work with and got us in our new vehicle very quickly. The process was the least stressful I've had at a dealership. Thank you!
MATT EASON
6/5/2025
Edward, we want all our clients to have a comfortable and stress-free experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
WASILLA, AK
Michael N|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
6/4/2025
Loved the way the two salesman worked together. We were in there a couple of times and if one was busy the other could easily help us with our questions, concerns and ultimately our purchase. Matt and Marcus were great
MATT EASON
6/5/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WASILLA, AK
Tara H|2017 GMC Yukon
Confirmed Service Customer
6/11/2025
Very professional and helpful. Gary was great!
6/12/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
WASILLA, AK
Dusty J|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/2/2025
The people were friendly and the service was great.
6/4/2025
Dusty, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
SOLDOTNA, AK
Alica F|2011 Chevrolet Malibu
Confirmed Service Customer
6/13/2025
Informative
6/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
PALMER, AK
Shawn O|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/16/2025
I came in with two issues for my 2020 Silverado 1/2 ton 3.0 Duramax, the two dealerships said in Anchorage said it would be month or more before they could even look, WHILE THEY kept my truck. Wasilla Chevy never called me back. Swickard said it would be days I dropped off my Truck, Tabby,( I think?) was my service rep. We discussed the needed repairs as well as additional items i needed like transmission oil change and 50K service. She explained all the packages what and why and let me pick what i wanted and needed. We omitted, the oil change because it had just been completed. Two days later my truck was fixed minus a transmission issue thats awaiting parts. Over all I’m thrilled so far with how Swickard has dealt with me and they have definitely earned my business going forward.
6/17/2025
Shawn, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ANCHORAGE, AK
William C|2014 GMC 1500 Sierra
Confirmed Service Customer
6/20/2025
I had a wonderful and easy experience. Tyler Palek was an amazing help to me and made the entire process fair and quick. He was honest and upfront about everything and helped me as much as he could. I can not speak more highly for him. The mechanics were awesome as well and the whole experience went great I would recommend them to everyone I know. Thank you guys for all our help!
6/23/2025
Thanks William! We always want to hear back from our clients and we're glad you had such a positive experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
WASILLA, AK
Steven L|2020 GMC 1500 Sierra
Confirmed Service Customer
6/21/2025
Everyone was very helpful to my situation. Diesel tech Tim was very helpful and showed great work ethic and professionalism toward his job. The service advisor and manager were awesome as well.
6/23/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!
WASILLA, AK
Melonna M|2016 Buick Encore
Confirmed Service Customer
6/23/2025
Everyone was kind and understanding. I appreciated the video of the underneath of my car to explain things so I could understand.
6/24/2025
Thanks Melonna! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please don't hesitate to reach out!
WASILLA, AK
Daniel S|2025 GMC Acadia
Confirmed Sales Customer
6/13/2025
I really enjoyed how everyone was able to pull this purchase together for us.
MLADEN MARJANOVIC
6/16/2025
Daniel, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PALMER, AK
Michael N|2025 GMC Sierra 3500 HD
Confirmed Service Customer
6/16/2025
Got my vehicle in and new running boards installed without any issues. Great customer service.
6/17/2025
Michael, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
WASILLA, AK
Luis M|2021 Chevrolet Traverse
Confirmed Service Customer
6/16/2025
It was fast and great service
6/18/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
WASILLA, AK
Manuel R|2022 GMC 1500 Sierra
Confirmed Service Customer
6/25/2025
Tyler from services was very helpful and explained the service to me in detail.
6/26/2025
Manuel, thanks for highlighting our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!
JBER, AK
Robert S|2022 GMC 1500 Sierra
Confirmed Service Customer
6/26/2025
Great communication and service.
6/27/2025
Robert, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
PALMER, AK
Lawrence K|2025 GMC Acadia
Confirmed Sales Customer
6/26/2025
It was great
RILEY ROSEBERRY
6/27/2025
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
ANCHORAGE, AK
Jennifer S|2025 GMC Acadia
Confirmed Sales Customer
6/26/2025
Every one was friendly and professional. The whole process was very smooth.
MATT EASON
6/27/2025
Jennifer, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
WASILLA, AK
Jeffery D|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/27/2025
It was easy to schedule service and service was completed in less than 45 minutes!
6/29/2025
Jeffery, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ANCHORAGE, AK
Shawn O|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/2/2025
This was my second visit to your dealership, my initial visit you promptly fixed an issue that was covered under extended coverage. And upon that visit, I was told there was an additional problem with my transmission, and they needed to order parts of which they said it would be sometime before my parts arrive. After a 3 to 4 week away, I was informed the parts were in, however after dropping off my vehicle I was told that they could find no issues with my transmission even after your technicians and employees examined my vehicle to begin with and order the parts and said they were necessary. I got conflicting information from several different employees, which was frustrating, especially after having waiting a month and not being able to use my truck when and then told there was nothing wrong that to begin with. I will say that Tyler stuck out and went above and beyond, and his service was excellent from beginning to end.
7/5/2025
Thank you for reaching out to us. We regret to hear about the situation you have described. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.
ANCHORAGE, AK
Christopher Z|2024 GMC Terrain
Confirmed Service Customer
6/30/2025
Very good communication
7/1/2025
Christopher, your satisfaction is important to us, so we want to sincerely thank you for choosing Swickard GMC of Palmer and we hope to see you again soon!
PALMER, AK
Stephen S|2026 GMC Terrain
Confirmed Sales Customer
7/1/2025
Everyone that worked at the dealership was pleaseant to talk to even if they were not our salesperson. They would say hi or even shake our hands. They ask us where we came from and how we like Alaska. Not all about the sale of a vehicle. No pressure and asked what we wanted.
MATT EASON
7/2/2025
Stephen, thank you for your kind review; we are happy to pass along your comments to the team here at Swickard GMC of Palmer! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WASILLA, AK
Katrina F|2019 Chevrolet Colorado
Confirmed Service Customer
7/1/2025
Tyler in the service department was incredibly helpful and communicative. He touched base with updates and answered any/all questions I had regarding service on my vehicle.
7/3/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WASILLA, AK
Ryan H|2021 GMC Yukon XL
Confirmed Service Customer
7/3/2025
Communication is poor
7/6/2025
Ryan, thank you for taking the time to leave us your honest feedback. Here at Swickard GMC of Palmer, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (907) 761-4409 to discuss ways we can better serve you in the future.
CHUGIAK, AK
William M|2004 Chevrolet Silverado 2500HD
Confirmed Service Customer
7/7/2025
Expensive but my truck runs like new
7/8/2025
William, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PALMER, AK
Matthew D|2026 GMC Terrain
Confirmed Sales Customer
7/7/2025
Friendly, knowledgeable people and a great vehicle.
MLADEN MARJANOVIC
7/9/2025
Matthew, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Swickard GMC of Palmer and we hope to see you again.
SUTTON, AK
Brian C|2018 GMC 1500 Sierra
Confirmed Service Customer
7/10/2025
The videos weren't that helpful
7/13/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (907) 761-4409 to discuss your concerns, as your satisfaction is of utmost importance to us.
PALMER, AK
Robert B|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
7/10/2025
Great , friendly professional people
MATT EASON
7/13/2025
Robert, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOLDOTNA, AK
Brendan W|2025 GMC Sierra 1500
Confirmed Sales Customer
7/3/2025
Marcus in sales and Dan in finance were both hands down the most down-to-earth and straight forward people I’ve ever worked with at a dealership. As someone who used to work at a dealership, the people working at Swickard GMC in Palmer are some of the best!
MARCUS ADAMS
7/6/2025
Brendan, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
WASILLA, AK
Aden J|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/5/2025
Tyler is excellent, got me in and out. Always happy to help get my vehicle back on the road.
7/7/2025
Aden, thank you for your kind review; we are happy to pass along your comments to Tyler here at Swickard GMC of Palmer! We look forward to your next visit! Take care!
PALMER, AK
Contreras S|2018 Chevrolet Traverse
Confirmed Service Customer
7/7/2025
Quick service and was able to get us in on short notice
7/8/2025
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WASILLA, AK
Miguel V|2024 GMC Yukon XL 1500
Confirmed Service Customer
7/8/2025
.
7/9/2025
Miguel, thank you for the high star rating! We hope to see you soon!
PALMER, AK
Ann C|2024 GMC Terrain
Confirmed Service Customer
7/8/2025
Friendly, informative, and fast service!
7/9/2025
Ann, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
WASILLA, AK
Melissa G|2025 GMC Canyon
Confirmed Sales Customer
7/15/2025
Really enjoyed working with them. they took the time to listen to our needs I found the perfect vehicle for us.
MATT EASON
7/16/2025
Melissa, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
BETHEL, AK
Max H|2015 GMC 1500 Sierra
Confirmed Service Customer
7/15/2025
Went great, very expensive though
7/16/2025
Max, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
WASILLA, AK
Mike S|2022 GMC 1500 Sierra
Confirmed Service Customer
7/15/2025
I came into GMC Swickard in Palmer to order a new side view mirror and make an appt to get it installed. Not only did they have it in stock but the Body Shop installed it within minutes of my arrival. Rick in Parts was fantastic and Sidney in the Body Shop was exceptional!! I’ve never received that kind of amazing service in my 30+ years working with dealerships. Monumental thanks to those guys for helping me “on the spot”. Couldn’t be happier!!
7/16/2025
Mike, thank you for your kind review; we are happy to pass along your comments to the team here at Swickard GMC of Palmer! We are always more than happy to assist you if anything else comes up. Take care!
Palmer, AK
Timothy S|2025 Chevrolet Corvette
Confirmed Service Customer
7/11/2025
Service department was very accommodating with getting our vehicle in and out right on time. Outstanding work as always!! Thank you!!
7/14/2025
Timothy, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
WASILLA, AK
Theresa B|2022 GMC Acadia
Confirmed Service Customer
7/12/2025
My service appt. was for an oil change. I was informed I needed my cabin filter replaced, which I already knew because my car said I had 25% life in it. I agreed to replace. At the end of my service, I was given a link to pay my bill. I thought $290 was high for this service. I paid and left. When I got home, I tried to open my invoice that I paid, but the link was no longer valid. I called the service department and asked to have a detailed invoice emailed to me. They struggled to provide, but when they sent me it wasn't detailed, just showing the total. I looked up the cabin filter price, and it showed a price under $50. I have yet to receive a detailed invoice for the amount I paid, and to top it off, my car still shows my air filter is less than 25% and suggests I replace it soon! The beginning of my service experience was friendly and professional. The bill issue, along with my car telling me I need to replace my air filter soon, still showing 25% tells me I did not get what I paid for.
7/14/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (907) 761-4409 to discuss your concerns, as your satisfaction is of utmost importance to us.
EAGLE RIVER, AK
Christopher H|2023 GMC Sierra 2500 HD
Confirmed Service Customer
7/14/2025
I liked the Service guy, he did great, i liked the text messages and the videos.
7/15/2025
Christopher, your satisfaction is important to us, so we want to sincerely thank you for choosing Swickard GMC of Palmer and we hope to see you again soon!
PALMER, AK
Pete B|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
7/14/2025
Our salesman Riley and finance Danny went above and beyond to make this deal as smooth as possible.
RILEY ROSEBERRY
7/15/2025
Pete, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
WASILLA, AK
Wendy W|2026 GMC Terrain
Confirmed Sales Customer
7/15/2025
Friendly, helpful sales dept
MARCUS ADAMS
7/16/2025
Wendy, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
WASILLA, AK
Joseph L|2026 GMC Terrain
Confirmed Service Customer
7/16/2025
It was good
7/17/2025
Joseph, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
WASILLA, AK
Bruce K|2013 GMC 1500 Sierra
Confirmed Service Customer
7/21/2025
0
7/22/2025
Bruce, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
WASILLA, AK
Jordan P|2024 GMC Sierra 2500 HD
Confirmed Service Customer
7/16/2025
I had a major issue with my truck battery not charging and had my truck towed to the dealership. Gary fisher was understanding and was able to get my truck worked on asap. I was able to get my truck back the same day with no issues.
7/17/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WASILLA, AK
Steven R|2024 GMC Sierra 2500 HD
Confirmed Service Customer
7/17/2025
Timely service excellent customer service
7/20/2025
Steven, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
GORHAM, ME
Bobby M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/17/2025
Everything was great except for the dirty handprints left in my truck
7/20/2025
Bobby, thank you; we appreciate your feedback! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
EAGLE RIVER, AK
Amanda J|2024 GMC Terrain
Confirmed Service Customer
7/21/2025
Tyler and the rest of the service team were great. Online scheduling was quick and simple. Scheduled an oil change and tire rotation. The multipoint inspection turned up an axle seal leak and the repair was completed same day. Communication from Tyler was great!
7/22/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EAGLE RIVER, AK
Frank S|2022 GMC Acadia
Confirmed Service Customer
7/22/2025
Excellent job
7/23/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
WASILLA, AK
Kelli I|2016 Chevrolet Equinox
Confirmed Service Customer
7/28/2025
I had an exceptional experience with Tyler at Swickard GMC of Wasilla! From start to finish, the service was professional, efficient, and beyond what I expected. Tyler quickly diagnosed the issue with my TPMS sensor and had it fixed in no time. The process was smooth, fast, and hassle-free, which is such a rare find these days. It’s clear that Tyler takes pride in his work and truly values his customers. I left feeling confident and taken care of, and I wouldn’t hesitate to recommend him and the Swickard GMC team to anyone needing reliable service. If you want something done right (and done quickly), Tyler is your guy!
7/29/2025
Kelli, thank you for your kind review; we are happy to pass along your comments to the team here at Swickard GMC of Palmer! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WASILLA, AK
Brian C|2018 GMC 1500 Sierra
Confirmed Service Customer
7/30/2025
Pretty good service but high prices
8/1/2025
Brian, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (907) 761-4409 to discuss your concerns, as your satisfaction is of utmost importance to us.
PALMER, AK
Travis V|2025 GMC Sierra 1500
Confirmed Sales Customer
7/22/2025
Friendly, knowledgeable, hands on with showing how to use tech in vehicle
MATT EASON
7/23/2025
Travis, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WASILLA, AK
Howdice B|2025 GMC Sierra 1500
Confirmed Sales Customer
7/23/2025
Great experience
ALEX VALDEZ
7/23/2025
Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
PALMER, AK
Aden J|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/23/2025
Quick, easy, got my vehicle done same day.
7/24/2025
Aden, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PALMER, AK
Toni C|2022 GMC Yukon XL
Confirmed Service Customer
7/28/2025
My salesman, Matthew, and my service representative, Tyler, were so quick to accommodate us as we live almost an hour away from the dealership. They worked with our schedule and had great communication throughout the whole process. Tyler made sure to correct my issue and get my vehicle back to me as quickly as he could.
7/30/2025
Toni, thank you for your kind review; we are happy to pass along your comments to the team here at Swickard GMC of Palmer! We are always more than happy to assist you if anything else comes up. Take care!
WILLOW, AK
Jeffrey L|2021 GMC 3500HD Sierra
Confirmed Service Customer
7/29/2025
Excellent service appointment, work was completed in a timely manner.
7/31/2025
Jeffrey, your satisfaction is important to us, so we want to sincerely thank you for choosing Swickard GMC of Palmer and we hope to see you again soon!
EAGLE RIVER, AK
Dave B|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/30/2025
Tim and Gary are amazing took care of my special oil pan install and by far are the best dealer service I have ever had! Give those men a raise they give your service department something special
8/1/2025
Dave, your satisfaction is important to us, so we want to sincerely thank you for choosing Swickard GMC of Palmer and we hope to see you again soon!
wasilla, AK
Don M|2017 GMC 3500HD Sierra
Confirmed Service Customer
8/1/2025
The video is a good idea!
8/4/2025
Don, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!
PALMER, AK
Geoffrey M|2025 GMC Sierra 3500 HD
Confirmed Service Customer
8/1/2025
Always quick and done correctly. Will continue to bring my vehicle in for service
8/4/2025
Geoffrey, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
PALMER, AK
Cornelius S|2021 GMC 1500 Sierra
Confirmed Service Customer
8/8/2025
Professional and timely. Service was quick and thorough.
8/11/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
EAGLE RIVER, AK
Aleksandr D|2022 GMC 3500HD Sierra
Confirmed Service Customer
7/30/2025
excellent experience
8/3/2025
Your satisfaction is our top priority. We hope to see you soon!
WASILLA, AK
Joshua J|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/4/2025
Swickard Buick GMC of Palmer was quick and urgent when getting my vehicle in for diagnostics. When the issue was discovered, they were open and honest about what the issue was and the best way to fix it. Not only did the replacement part come in early, they repaired my vehicle right away allowing me to get back on the road.
8/5/2025
Joshua, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ANCHORAGE, AK
Douglas T|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
8/9/2025
Great experience will recommend to everyone.
RILEY ROSEBERRY
8/11/2025
Douglas, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
EAGLE RIVER, AK
Eric S|2025 GMC Sierra 3500 HD
Confirmed Service Customer
8/9/2025
dropped off vehicle, got a ride home, got picked up, received vehicle & drove home
8/12/2025
We appreciate you taking the time to leave us this feedback. We hope you have a great day!
PALMER, AK
David C|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
8/21/2025
Marcus was great
MARCUS ADAMS
8/24/2025
David, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
WASILLA, AK
Katrina B|2017 GMC Canyon
Confirmed Service Customer
8/22/2025
I can’t say enough great things about Tyler and his exceptional service during my recent visit to Swikard Palmer. He went above and beyond to ensure everything was handled smoothly, professionally, and genuinely. Tyler took the time to listen to my concerns in detail, explained every step of the service process clearly, and kept me updated throughout. His proactive communication and follow-through stood out, ensuring no question went unanswered and no issue was overlooked. It’s rare to find someone so committed to both technical accuracy and customer experience, which will keep me returning to Swikard Palmer for all my automotive needs!
8/24/2025
Katrina, thank you for your kind review; we are happy to pass along your comments to the team here at Swickard GMC of Palmer! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
EAGLE RIVER, AK
Simon B|2023 GMC Acadia
Confirmed Service Customer
8/25/2025
professional, timely, and informative.
8/25/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
WASILLA, AK
Abel G|2022 GMC Acadia
Confirmed Service Customer
8/10/2025
For the first time ever I was in and out for a oil change
8/12/2025
We really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
WASILLA, AK
Walter C|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/11/2025
The place was clean and orderly. All the staff i encountered was pleasant. Service was quick and I was on my way
8/14/2025
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
WASILLA, AK
Melissa G|2025 GMC Canyon
Confirmed Service Customer
8/13/2025
Excellent! Very responsive to our requests! Went out of their way to help us out.
8/16/2025
Melissa, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BETHEL, AK
Mark M|2023 GMC Sierra 3500 HD
Confirmed Service Customer
8/22/2025
Scheduling person had no idea of the volume of work scheduled in the shop. Truck was at the dealer all day for an oil change and fuel filter. I provided my own oil and the cost was still $405 for a basic service. When I got home I noticed the grease zerks hadn’t been greased and the washer fluid was low. It’s clear the service was incomplete which is entirely unacceptable. I use Swickard because of the warranty on my truck but will be looking for an alternative for my service from now on. I am not impressed and honestly have no confidence that the correct servicing is being performed.
8/24/2025
Mark, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (907) 761-4409 when you have a chance. Thank you, and we look forward to hearing from you.
WASILLA, AK
Robert G|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
8/24/2025
Very easy process for my purchase.
MATT EASON
8/25/2025
Robert, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you have a great day!
WASILLA, AK
Sharon I|2023 GMC Sierra 1500
Confirmed Service Customer
8/25/2025
Having issues again with my transmission Check engine light came on Called the got me in Did an oil change Then a diagnostic had to order a part said it could take 3 months for the part to come And told me to drive it as little as possible! It’s my only vehicle!
8/26/2025
Sharon, thank you for taking the time to leave us your feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (907) 761-4409 at your earliest convenience to discuss how we can turn this experience into a positive one.
WASILLA, AK
David C|2017 GMC 3500HD Sierra
Confirmed Service Customer
8/27/2025
Great!
8/28/2025
David, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
WASILLA, AK
Peter C|2018 GMC 1500 Sierra
Confirmed Service Customer
8/27/2025
Tyler was really helpful getting the repairs done on my truck with the extended warranty and the service was completed on time.
8/28/2025
Peter, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
EAGLE RIVER, AK
Raymond H|2024 GMC Sierra 2500 HD
Confirmed Service Customer
8/27/2025
I had an oil change, tire rotation and replacement of the diesel fuel filter. I am a full time RVer and tow a travel trailer about 80% of the truck use time. Service was easy to schedule, the service personnel were fast and efficient and the price for the work was reasonable. I own a 2024 Sierra Denali 2500.
8/28/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
SMYRNA, TN
Matthew E|2019 GMC Yukon
Confirmed Service Customer
8/31/2025
Great team
9/2/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
WASILLA, AK
Devin S|2019 GMC Acadia
Confirmed Service Customer
8/31/2025
The communication and effort was phenomenal! They handled everything and completed it all in a timely manner.
9/2/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
PALMER, AK
Nicolas H|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/31/2025
Great Tyler is the best !
9/2/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
WASILLA, AK
Shaun H|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/1/2025
Completed the job in a timely mater.
9/2/2025
Shaun, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
WASILLA, AK
Edward C|2025 GMC Sierra 1500
Confirmed Service Customer
9/1/2025
The Service people were very professional !
9/2/2025
Edward, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
EAGLE RIVER, AK
Austin J|2024 GMC Sierra 1500
Confirmed Service Customer
9/8/2025
Great customer service! Work was done quickly.
9/9/2025
Austin, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
PALMER,AK, AK
Kimberly B|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/9/2025
Great service
9/10/2025
Kimberly, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
WASILLA, AK
Carlo L|2024 GMC Sierra 1500
Confirmed Service Customer
8/29/2025
The service is always great. Got a little shell shocked at check out, reviewed the list with service agent mailer discounts applied and one extra part was removed. Shop rates like everything else have gone up up up. The staff is very friendly and helpful 🙂
9/1/2025
Carlo, we're happy you found our staff to be so supportive during your experience here at Swickard GMC of Palmer. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WILLOW, AK
Mark L|2021 GMC 2500HD Sierra
Confirmed Service Customer
8/29/2025
From the first, whoever the person that I called into to take the appointment needs to be commended, she was very professional and courteous. She was the best individual that I have ever had the pleasure of talking to take my appointment. She is a jewel! The service department personnel also were first rate.
9/1/2025
Mark, we're happy you found our staff to be so supportive during your experience here at Swickard GMC of Palmer. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EAGLE RIVER, AK
Thomas O|2018 GMC 3500HD Sierra
Confirmed Service Customer
9/7/2025
Technician started servicing truck shortly after arrival and completed required maintenance quickly while I waited.
9/8/2025
Thomas, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
EAGLE RIVER, AK
Justin C|2010 Chevrolet Silverado
Confirmed Service Customer
9/11/2025
People were friendly and very helpful.
9/14/2025
Justin, thank you for your kind words and this wonderful review! We hope to see you soon!
ANCHORAGE, AK
Leon C|2020 Buick Enclave
Confirmed Service Customer
9/13/2025
I was kept informed of the status of my vehicle. From the Service Manager to the Mechanic they were professional, courteous, and friendly. At no time did I feel that they didn’t care.
9/15/2025
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
EAGLE RIVER, AK
Misty G|2025 GMC Sierra 1500
Confirmed Sales Customer
9/13/2025
My truck buying experience was the best experience ever. From the time I entered the lot till the time I left. I was nervous about buying but Mladen made me comfortable. He answered all my questions, showed me trucks, and could tell I was nervous he assured me that everything would be alright. He always had a smile on his face, and great patience. He's the best salesman ever. I left with my new truck but not before I met Jack and Alex that are also amazing and helped in making my buying experience the best I've ever had. Thank you to Mladen, Jack and Alex! I love my new truck!
MLADEN MARJANOVIC
9/15/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
WILLOW, AK
Laura T|2026 GMC Acadia
Confirmed Sales Customer
9/14/2025
I had an excellent experience purchasing our 2026 Acadia at Swickard in Wasilla. Our salesman, Marcus, was incredibly helpful, kind, attentive, and communicative throughout the entire process. He really listened to what I wanted, ordered the car to my exact preferences, and kept us updated on its journey to Alaska. Thanks to Marcus, our Acadia even arrived a month earlier than expected. We’re thrilled with both our new vehicle and the outstanding service we received from Marcus!
MARCUS ADAMS
9/16/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EAGLE RIVER, AK
Stephen S|2026 GMC Terrain
Confirmed Service Customer
9/15/2025
Great dealership and service department.
9/16/2025
Stephen, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
WASILLA, AK
Steven M|2024 GMC Sierra EV
Confirmed Sales Customer
9/16/2025
Very nice experience with everyone, wasn't looking to buy a new truck but this one caught my eye and I was done
MARCUS ADAMS
9/17/2025
Steven, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
WASILLA, AK
Mason J|2021 GMC Yukon XL
Confirmed Service Customer
9/16/2025
Tyler, the service advisor, did a great job ensuring everything went the way it should.
9/17/2025
Mason, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WASILLA, AK
Joshua M|2025 GMC Sierra 3500 HD
Confirmed Service Customer
9/17/2025
Awesome
9/17/2025
Joshua, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
WASILLA, AK
Shelley M|2023 GMC Sierra 1500
Confirmed Service Customer
9/17/2025
Service is not complete, they cut the key incorrectly and am waiting for new part to arrive.
9/18/2025
Shelley, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (907) 761-4409 at your earliest convenience to discuss how we can turn this experience into a positive one.
WASILLA, AK
Julie W|2024 GMC Terrain
Confirmed Service Customer
9/18/2025
They got me in right away, took care of my car, explained what they did, and got me out as quick as possible. Overall, it was a good experience.
9/19/2025
Julie, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
ANCHORAGE, AK
Wolfgang B|2025 GMC Sierra 2500 HD
Confirmed Service Customer
9/19/2025
Awesome service with knowledgeable staff.
9/22/2025
We're glad to hear you found our staff to be so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
WASILLA, AK
Max F|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
9/19/2025
Team went above and beyond at Swickard. Very happy with the level of care and speed of service.
9/22/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
WASILLA, AK
Angela H|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/19/2025
The service manager was great! Helped make accommodations for me to get to work. He was efficient, and kind. The young man who worked on my vehicle seemed knowledgeable & helped answer all my questions. I appreciated his patience with me! The driver who took me to work was funny and got me to work on time. Great experience overall!!
9/22/2025
Angela, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WASILLA, AK
Louis G|2024 GMC Sierra 1500
Confirmed Service Customer
9/15/2025
Friendly and accommodating staff
9/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
EAGLE RIVER, AK
John W|2017 GMC Canyon
Confirmed Service Customer
9/15/2025
Always friendly service
9/16/2025
John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
WASILLA, AK
Cinthia W|2018 GMC 1500 Sierra
Confirmed Service Customer
9/15/2025
Service done timely
9/16/2025
Cinthia, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
PALMER, AK
Michael M|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
9/15/2025
Gary was extremely attentive and had me in and out of there extremely fast for my oil change.
9/16/2025
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
WASILLA, AK
Jarrett C|2023 Chevrolet Traverse
Confirmed Service Customer
9/17/2025
I was kept informed through the whole process on what steps/items were being looked at. I had several concerns and each was addressed. Only reason it was not 5 star was it took longer than expected. However, the service desk employee was courteous and informative.
9/18/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WASILLA, AK
Darwin B|2019 GMC Terrain
Confirmed Service Customer
9/18/2025
My Terrain would not start in the garage. Tyler Palek advised me to have the car brought into the shop. He did a wonderful job finding that the battery needed to be replaced. He did replace it in a professional way. It took a long time, but he kept me well informed. I am happy this was found.
WASILLA, AK
Jerrymar C|2022 GMC 2500HD Sierra
Confirmed Service Customer
9/18/2025
Fast, friendly and professional. Probably the best experience I’ve had having my truck serviced.
9/21/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Swickard GMC of Palmer and we hope to see you again soon!
WASILLA, AK
William M|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
9/20/2025
The process was fast and no pressure was applied sell extra add-ons
PHILLIP STAR
9/22/2025
We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
ANCHORAGE, AK
Keith A|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/23/2025
The guys and gals in the Service Department have been great. I have never had any issues with any department at this dealership which is why I keep coming back to them. I am on my 6th vehicle with these guys (5 with the prior ownership, 1 with the current ownership.)
9/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WASILLA, AK
Alfred L|2008 GMC Sierra
Confirmed Service Customer
9/20/2025
Gary and Tim take care of me each and every time.
9/22/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
WASILLA, AK
Kelly R|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/24/2025
One of the best experiences I’ve ever had with a dealership. Check in and out were easy, the prices were reasonable and they had good communication.
9/25/2025
Kelly, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ANCHORAGE, AK
Sarah S|2020 GMC Acadia
Confirmed Service Customer
9/24/2025
Tyler was very informative and polite! He answered all of my questions and the service team did great work!!
9/25/2025
Sarah, we're happy you found our staff to be so supportive during your experience here at Swickard GMC of Palmer. Please let us know if there is anything else we can do for you; we are more than happy to help!
PALMER, AK
Theodore N|2023 GMC Acadia
Confirmed Service Customer
9/24/2025
Had work done at the body shop. It was done timely and the service department was very nice.
9/25/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WILLOW, AK
Timothy S|2022 Chevrolet Corvette
Confirmed Service Customer
9/24/2025
Our Advisor Gary and Technician Emma's professionalism, expertise and helpful nature makes visiting their Service Department simple. Thank you Swickard GMC of Palmer for another outstanding experience!
9/25/2025
Timothy, thank you for your kind review; we are happy to pass along your comments to the team here at Swickard GMC of Palmer! We sincerely value your business and look forward to your next visit!
WASILLA, AK
Marlan D|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/25/2025
Everyone treated me with respect and kindness.
9/28/2025
Thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
WASILLA, AK
Rodd A|2025 GMC Sierra 2500 HD
Confirmed Service Customer
9/26/2025
Quick service, friendly employees and updates along the wsy
9/29/2025
Rodd, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Swickard GMC of Palmer and we hope to see you again.
EAGLE RIVER, AK
Golden S|2025 GMC Sierra 2500 HD
Confirmed Service Customer
9/26/2025
Very good at their job helping with questions I had and do the service
9/29/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GLENNALLEN, AK
Michael K|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/24/2025
This Dealership is very accommodating and professional. Timely service and great customer service.
9/26/2025
Michael, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
EAGLE RIVER, AK
Timothy S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/27/2025
Our Advisor Gary and Technicians Tim and Briar provided outstanding service as always. Their knowledge and reliability is second to none; which makes visiting their Service Department easy. Thank you Swickard GMC of Palmer for another phenomenal experience!
9/29/2025
Timothy, we're happy you found our staff to be so supportive during your experience here at Swickard GMC of Palmer. Thank you for choosing Swickard GMC of Palmer and we hope to see you again.
WASILLA, AK
Max F|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
9/29/2025
Good service. Went the extra mile
9/30/2025
Max, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!
WASILLA, AK
Adam B|2024 Chevrolet Tahoe
Confirmed Service Customer
9/29/2025
Friendly staff, actually got me in before my appointment time and a super quick seevice
9/30/2025
Adam, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!
PALMER, AK
Connor O|2025 GMC Acadia
Confirmed Service Customer
9/29/2025
Service Dept. was friendly and helpful. Ensured all requests were fulfilled and helped to get a block heater in the works to install.
9/30/2025
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
WILLOW, AK
Penny G|2022 GMC Yukon
Confirmed Service Customer
9/29/2025
My vehicle was done in a timely manner and the quality of work performed was exceptional.
9/30/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
PALMER, AK
Leilani B|2025 GMC Acadia
Confirmed Service Customer
9/29/2025
It’s not really with the dealership except for my parts of the promised and then they do not show up and then I get told that it’s gonna be another two weeks took my car in to get a part put in. They did not do it but they had my car all day long. My vehicle is about six months old. He bought a brand new and I have now been into your dealership with my car six or seven times because there’s constantly something breaking on my vehicle and the link system still does not give me my hotspot. I’m bringing it back in tomorrow to get my turn signal fixed and to see if they can figure out what’s going on with my hotspot. I am not happy with my Acadia because having a vehicle for six months I should not have to be fixing multiple parts and items on it and now I’m going two months without my hotspot. I don’t find that acceptable. I have had GMC‘s in the past and I have not had this much problems with them. I don’t know if I got a bad batch of a vehicle but the Acadia I should not have to be fixing so many different parts on it and taking it to, and from the dealership. My whole tail light went out, my Telematic unit, it was making a rattling sound with the seatbelt, and then my turn signal switch.
9/30/2025
We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (907) 761-4409 so we can work towards a resolution.
WASILLA, AK
Phillip J|2005 Chevrolet Suburban
Confirmed Service Customer
9/29/2025
That’s one of the cleanest shop I’ve seen. Tyler and Gary have been good to work with.
9/29/2025
Phillip, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WILLOW, AK
Sgt William P|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
9/29/2025
Had a maintenance issue that took a few days to solve and fix. Every step of the way they called and informed me of things progressing. Very professional and polite
9/30/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
WASILLA, AK
Mark M|2024 GMC Sierra 1500
Confirmed Service Customer
9/29/2025
Friendly, timely, and experienced.
9/30/2025
Mark, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PALMER, AK
Donald C|2023 GMC Sierra 3500 HD
Confirmed Service Customer
10/3/2025
Overall an outstanding experience. Tyler and Chad were outstanding. Initially I was given a "loaner" vehicle which was critical for me to be able to commute to work. I was then out of the country on vacation for 3 weeks. I received frequent updates until my truck was repaired, and they had no problem keeping my truck on the lot until I returned. Thank you!
10/6/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
PALMER, AK
Mary J|2025 GMC Sierra 1500
Confirmed Sales Customer
10/3/2025
Matt, our salesman, was great! This is our second vehicle we purchased from him and he was very knowledgeable about our vehicle. He walked us through the purchasing process stress free. We live in Anchorage but drive out to Palmer to this dealership because we get treated very well and we enjoy all the people we’ve worked with.
MATT EASON
10/6/2025
Mary, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
ANCHORAGE, AK
Mary J|2025 GMC Sierra 1500
Confirmed Service Customer
10/3/2025
We had a great customer service. Chad was able to fit us into the schedule to install an accessory to our truck. I highly recommend the service department.
10/6/2025
Mary, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
ANCHORAGE, AK
Koltan L|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
10/6/2025
I worked with Marcus Adams at Swickard of Palmer and the experience was exactly what I was looking for. Straightforward and no BS. Marcus was upfront, professional, and made the process smooth from start to finish. The finance manager, Danny Moffitt, was equally great to work with clear, easy, and no pressure at all. Car buying can often feel like a hassle, but not here. Both Marcus and Danny earned not only my business, but also my clients’ business moving forward. If you’re looking for a team that values honesty, efficiency, and respect for your time, Swickard of Palmer is the place to go.
MARCUS ADAMS
10/7/2025
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Swickard GMC of Palmer and we hope to see you again.
WASILLA, AK
Verda L|2025 GMC Acadia
Confirmed Service Customer
9/29/2025
The senior department has improved tremendously. Less wait time, friendly professional service
9/30/2025
Verda, we're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!
PALMER, AK
Kelly P|2022 Buick Enclave
Confirmed Service Customer
9/29/2025
They were excellent, all of them!
10/1/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WASILLA, AK
Pam F|2019 Chevrolet Express
Confirmed Service Customer
9/29/2025
The staff was pleasant and listened to me when I explained the reason for coming to have my Chevy Express van looked at. Needed a possible brake line leak inspected. No leak found. Replaced my battery. Had the van checked over for any leaks, bad hoses, etc as I am preparing to drive the Alaska Highway. Everything was found to be in good order. It was a good experience and I will be back!
10/1/2025
We are very happy to have provided you with such a positive experience! Thank you for choosing Swickard GMC of Palmer and we hope to see you again.
TALKEETNA, AK
Severin S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/29/2025
Went in for 2 recalls and my cameras were not working. Two hours later both recalls were fixed and I had working cameras. Thanks!
10/1/2025
Severin, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
HOUSTON, AK
David W|2024 GMC Yukon XL 1500
Confirmed Service Customer
10/3/2025
Tyler did a great job of helping me with my questions and was quick and speedy with my recall request.
10/6/2025
David, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
ANCHORAGE, AK
Stephen M|2019 GMC 1500 Sierra
Confirmed Service Customer
10/6/2025
Service was fast and friendly. Tyler got my truck in and out the same day.
10/7/2025
Stephen, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
WASILLA, AK
Jason R|2022 GMC 3500HD Sierra
Confirmed Service Customer
10/8/2025
The people at the service counter were friendly and the technician was professional and prompt. Great experience.
10/10/2025
Jason, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
WASILLA, AK
Shawn B|2024 GMC Sierra 2500 HD
Confirmed Service Customer
10/8/2025
I had a scheduled oil change the complementary first service. I showed up on time and they brought my truck in right away. While I was in the waiting room they kept me up to date and was finished in a very acceptable time frame. They were polite and very professional.
10/11/2025
Shawn, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
WASILLA, AK
Sarah C|2026 GMC Acadia
Confirmed Sales Customer
10/8/2025
I originally went to the dealership in Anchorage, and my experience was not that great. So I went out to the dealership in Palmer, my experience was the exact opposite. It was one of the best experiences I've ever had and I cannot stop talking about how great your sales rep Matt was. He was amazing, treated me with kindness and respect, and answered every single question I had no matter how small.
MATT EASON
10/11/2025
Sarah, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
ANCHORAGE, AK
Kelli I|2016 Chevrolet Equinox
Confirmed Service Customer
10/10/2025
Fast, reliable, thorough, efficient and tentative! Very impressed! Especially with Tyler!
10/12/2025
Kelli, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
WASILLA, AK
Jj A|2024 GMC Sierra 2500 HD
Confirmed Service Customer
10/14/2025
I was pleased with my service.
10/15/2025
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
EAGLE RIVER, AK
Ernest H|2024 GMC Sierra 2500 HD
Confirmed Service Customer
10/14/2025
Overall, an excellent experience. They took care of the regular maintenance items and solved a "Check Engine" issue that had been occurring intermittently. Friendly and efficient customer service.
10/15/2025
Ernest, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
EAGLE RIVER, AK
Aaron B|2007 Chevrolet Silverado
Confirmed Service Customer
10/15/2025
My truck needed repair to the 4 wheel drive. Gary in the service department was great at giving me updates on what had been discovered and cost as well as what the plan was moving forward and what it might cost. I appreciated that.
10/16/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
SOLDOTNA, AK
Keith M|2024 GMC Yukon XL 1500
Confirmed Service Customer
10/16/2025
Friendly service
10/19/2025
Keith, we are very happy to have provided you with such a positive experience! Thank you for choosing Swickard GMC of Palmer and we hope to see you again.
PALMER, AK
Raven R|2025 GMC HUMMER EV
Confirmed Sales Customer
10/16/2025
I highly recommend working with Alex and the team at this dealership! Alex was incredibly knowledgeable, professional, and friendly throughout the entire process. He answered all of my questions quickly and provided straightforward numbers with no runaround — something I really appreciated. Since I live out of town, we completed the entire transaction over the phone. Alex made it seamless — he even picked me up from the airport when I flew in to get my new EV Hummer and took the time to give me a thorough walkthrough before I drove it home. He also followed up the next day to make sure everything was going smoothly and that all of my questions were answered. It was truly a five-star experience from start to finish, and I couldn’t be happier with my new Hummer or the service I received.
ALEX VALDEZ
10/19/2025
Raven, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!
BADGER, AK
Joseph M|2021 GMC 2500HD Sierra
Confirmed Service Customer
10/7/2025
Went in for an oil change. During their vehicle I section they found a leaking axle seal. It got replaced under warranty right then and there so I didn’t have to make a mother appointment to get it fixed.
10/8/2025
Joseph, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WASILLA, AK
Gary P|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/8/2025
Awesome
10/10/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PALMER, AK
Derek G|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
10/8/2025
Everyone from sales, finance, and the manager were genuine and helpful. Process was simple and straight forward. Everything was explained thoroughly and I never felt like I was being pressured or misled.
MLADEN MARJANOVIC
10/10/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PALMER, AK
Dave B|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/8/2025
Solid work
10/10/2025
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
WASILLA, AK
William V|2021 GMC 1500 Sierra
Confirmed Service Customer
10/13/2025
Tim and Gary were great and took very good care of me.
10/14/2025
William, we're happy you found our staff to be so supportive during your experience here at Swickard GMC of Palmer. Please don't hesitate to reach out if there's anything additional we can do for you.
ANCHORAGE, AK
Christopher M|2020 GMC 1500 Sierra
Confirmed Service Customer
10/14/2025
Great customer service and Tyler was a big help!
10/15/2025
Christopher, thank you for your kind review; we are happy to pass along your comments to the team here at Swickard GMC of Palmer! We sincerely value your business and look forward to your next visit!
ANCHORAGE, AK
Marshall F|2018 Chevrolet Colorado
Confirmed Service Customer
10/15/2025
Great communication, clean, and well organized.
10/17/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
WASILLA, AK
Brandon V|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
10/16/2025
Was awesome easy to work with and painless
MATT EASON
10/19/2025
Brandon, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WASILLA, AK
Bradley H|2024 GMC Terrain
Confirmed Service Customer
10/16/2025
Made my appointment, showed up, checked me in, did the service in a timely manner, sent me a video showing what they did! Great experience!
10/18/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
WASILLA, AK
Matthew D|2023 GMC Sierra 3500 HD
Confirmed Service Customer
10/17/2025
Easy, timely, and high quality service.
10/20/2025
Matthew, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!
SUTTON, AK
Paul W|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
10/22/2025
Matt Eason is awesome to work with!
MATT EASON
10/23/2025
Paul, thank you for your kind review; we are happy to pass along your comments to Matt here at Swickard GMC of Palmer! We're looking forward to your next visit with us!
ANCHORAGE, AK
David H|2021 GMC 2500HD Sierra
Confirmed Service Customer
10/23/2025
Fast efficient and courteous service
10/23/2025
David, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
WASILLA, AK
Sergey K|2025 GMC Sierra 2500 HD
Confirmed Service Customer
10/28/2025
First oil change was free! Super happy with service as always here
10/29/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
PALMER, AK
Michael F|2026 GMC Sierra 1500
Confirmed Sales Customer
10/29/2025
Mladen Marjanovic, our Sales person and the entire staff were very welcoming and answered all the questions we asked through the whole process.
MLADEN MARJANOVIC
11/1/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ANCHORAGE, AK
Charlene C|2026 GMC Acadia
Confirmed Sales Customer
10/30/2025
I had a great experience purchasing my new Acadia! Dan, my salesman, was very knowledgeable, friendly, and accommodating. He made my whole experience awesome!
DAN STARR
11/2/2025
Charlene, we're happy you found our staff to be so supportive during your experience here at Swickard GMC of Palmer. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WASILLA, AK
Bradley L|2011 GMC Sierra
Confirmed Service Customer
10/31/2025
Kailey was great to work with. Very prompt and pleasant !
11/3/2025
Bradley, thank you so much for your positive comments about Swickard GMC of Palmer! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WASILLA, AK
Jared W|2024 GMC Sierra 2500 HD
Confirmed Service Customer
11/1/2025
Michael Moore was phenomenal
11/3/2025
Jared, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
CHUGIAK, AK
George R|2024 GMC Sierra 2500 HD
Confirmed Service Customer
11/3/2025
Great with the warranty work. Not so good with new tires I requested. Will end up sing someone else.
11/4/2025
George, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (907) 761-4409 when you have a chance. Thank you, and we look forward to hearing from you.
PALMER, AK
Dustin M|2026 GMC Yukon
Confirmed Sales Customer
10/21/2025
I had an outstanding experience with Swickard Palmer! I recently purchased two new vehicles, and the entire process from start to finish was smooth, transparent, and stress-free. The team went above and beyond to make sure everything was handled quickly and professionally. The sales staff were knowledgeable, honest, and never pushy — they really listened to what I needed and helped me find the perfect vehicles for my family and lifestyle. The finance department made the paperwork simple and explained everything clearly, which I really appreciated. It’s rare to find a dealership that treats you like more than just a sale, but Swickard Palmer truly does. I’d highly recommend them to anyone looking for a new vehicle in Alaska. Great people, great service, and a great experience all around! Thanks again to the whole team for making buying two vehicles such a positive experience — I’ll definitely be back in the future.
DAN STARR
10/22/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WASILLA, AK
Mike S|2022 GMC 1500 Sierra
Confirmed Service Customer
10/27/2025
I had an oil leak on my 2022 GMC Sierra 1500. Michael Moore in the Service Dept did an exceptional job checking my truck in and keeping me informed with updates while it was at the dealership. Michael’s professional, friendly and knowledgeable service were unparalleled. I’m 58 years old and have my share of “experiences” with dealerships and Service Departments. I can confidently say Swickard GMC will continue to receive my business moving forward. Michael was nothing short of stellar and left me feeling like my truck was the only one there on what appeared to be a very busy day. This is the 2nd time I’ve had an off-the-chart positive experience with Swickard GMC. The Parts Dept and Body Shop also went above and beyond a couple months ago when I came in for a mishap with my passenger side view mirror. Unbelievably amazing service by all departments!!!! Thank YOU!!
10/27/2025
Mike, thank you for your kind review; we are happy to pass along your comments to the team here at Swickard GMC of Palmer! We sincerely value your business and look forward to your next visit!
PALMER, AK
Ryan C|2021 GMC Yukon XL
Confirmed Service Customer
11/6/2025
Service was good, even though i had to wait for them to finish a job from the day prior, so my morning was spent sitting for hours for work that probably took 45 minutes.
11/7/2025
Ryan, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WASILLA, AK
Bradley G|2025 GMC Sierra 2500 HD
Confirmed Service Customer
11/7/2025
Marcus is by far the best service agent I've had in the 5 plus years Ive been going here.
11/9/2025
Bradley, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
PALMER, AK
David R|2024 GMC Sierra 2500 HD
Confirmed Service Customer
11/8/2025
Brought my truck in to have my winter tires mounted and balanced as well as have part checked out on the engine. Service department got me in and took care of both items for me fast and efficiently.
11/10/2025
David, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
ANCHORAGE, AK
David H|2021 GMC 2500HD Sierra
Confirmed Service Customer
11/3/2025
I purchased a set of tires from Swickard of Palmer and scheduled installation for 2:00 pm Tuesday October 28th. I arrived at 1:45 pm and was told there was a slight delay. I was going to wait there for installation but when 3:30pm arrived I got a ride to take care of some errands. I returned at 5:50 pm and my truck was up on the rack and the tire installation was not complete. After completion of the installation and the service tech's test drive was completed, i was able to leave there at about 6:30PM. Why did I get a 2:00pm appointment if the work was not completed until 6:30pm. The job was originally estimated to be about one hour +/-
11/4/2025
David, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (907) 761-4409 at your earliest convenience to discuss how we can turn this experience into a positive one.
WASILLA, AK
Brittany M|2018 GMC Acadia
Confirmed Service Customer
11/5/2025
I came in to get my oil changed and winter tires changed over. During inspection they found a coolant leak I don’t even know was an issue, they were able to get it fixed that day.
11/6/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
WASILLA, AK
Terrirae C|2025 GMC Yukon
Confirmed Service Customer
11/12/2025
Tyler was fantastic to work with with. He was communicative and informative each step of the way. He called with an update, and sent video updates on work completed. 11/10 recommend!
11/13/2025
Thank you for your kind review; we are happy to pass along your comments to Tyler here at Swickard GMC of Palmer! Please let us know if there is anything else we can do for you; we are more than happy to help!
WASILLA, AK
Walter N|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/12/2025
Service was fairly quick. Customer service was professional.
PALMER, AK
Chad P|2019 GMC Terrain
Confirmed Service Customer
11/12/2025
Tyler was awesome. Got my vehicle in a fixed in a timely manner. Excellent service.
11/13/2025
Thank you for your kind review; we are happy to pass along your comments to Tyler here at Swickard GMC of Palmer! Please let us know if there is anything else we can do for you; we are more than happy to help!
WASILLA, AK
Sharon I|2023 GMC Sierra 1500
Confirmed Service Customer
11/12/2025
Oil change was in and out quickly Service agent was exceptional and polite And kept me notified on what was going on Great customer service
11/13/2025
Sharon, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
WASILLA, AK
Daniel S|2023 Chevrolet Silverado 3500 HD
Confirmed Service Customer
11/15/2025
⭐️⭐️⭐️⭐️⭐️ 5-Star Review I brought my truck into SWICKARD GMC of Palmer for an oil change, a full tire changeover, and to fix my throttle body position sensor, and I have to say… this was hands down the best service experience I have ever had. From the moment I pulled in, Tyler took absolute top-tier care of me. He’s not just a service writer – he’s the definition of professionalism, kindness, and excellence. Tyler kept me updated the entire time, explained everything clearly, and made the whole visit smooth and stress-free. His attention to detail is unmatched. You can tell he truly cares about people, not just cars. The technicians did an amazing job. My truck runs better than ever, the tire changeover was perfect, and the throttle body position sensor fix made it drive like a brand-new vehicle. Everything was done fast, done right, and done with pride. I’ve been to dealerships all over Alaska, and nobody comes close to the level of service here. If you want your vehicle treated with respect, and if you want honest, reliable, world-class care, go see Tyler. He is the best of the best. This is the only place I’ll bring my truck from now on. Absolutely extraordinary experience. Highly recommend.
11/17/2025
Daniel, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
ANCHORAGE, AK
Garrett H|2026 GMC Terrain
Confirmed Service Customer
11/10/2025
Excellent and responsive
11/11/2025
Garrett, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
WASILLA, AK
Danielle H|2022 GMC Acadia
Confirmed Service Customer
11/12/2025
They did a great job getting my vehicle in and out for my scheduled oil change. They were able to get me in the following week to get some repairs done. Appreciate the fast response.
11/13/2025
Danielle, we're glad to hear you found our staff was so knowledgeable and helpful! We hope to be of service to you again in the future. Best wishes, Swickard GMC of Palmer
PALMER, AK
Pat L|2016 Chevrolet Tahoe
Confirmed Service Customer
11/14/2025
they take great care of my ride
11/17/2025
Pat, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PALMER, AK
Hope H|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
11/24/2025
Staff was very helpful great experience will definitely be back for service
11/17/2025
Hope, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
ANCHORAGE, AK
George R|2024 GMC Sierra 2500 HD
Confirmed Service Customer
11/14/2025
They had a goof up with my purchase all weather tires, but made it all good. Very good team of people. They care about the customer. Can’t get any better than that.
11/17/2025
George, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
PALMER, AK
Steven V|2018 GMC 2500HD Sierra
Confirmed Service Customer
11/17/2025
They were quick and very detailed. Great service.
11/18/2025
Steven, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ANCHORAGE, AK
Gary K|2025 GMC Sierra 2500 HD
Confirmed Service Customer
11/17/2025
Michael is very. Knowledgeable friendly and helpful
11/18/2025
Gary, we really appreciate your positive review! If you have any questions, please don't hesitate to reach out!
EAGLE RIVER, AK
Richard F|2026 GMC Terrain
Confirmed Sales Customer
11/18/2025
Alex Valdez did a great job keeping us informed throughout the process and made the transaction fairly smooth.
ALEX VALDEZ
11/20/2025
Richard, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
PALMER, AK
Tania B|2013 Chevrolet Traverse
Confirmed Service Customer
11/18/2025
I'm very impressed with the customer service! I came in to have my car diagnosed due to no heat on one half of my car. The service dept quickly diagnosed and ordered my part. When my part arrived, I was scheduled quickly and my repair was taken care of. I appreciate the customer service and reasonable pricing! I will be back if needed!
11/20/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Swickard GMC of Palmer and we hope to see you again soon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WILLOW, AK
Barry F|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/19/2025
It would be helpful to be informed of progress regularly especially when the process takes so long. The vehicle was in the shop with very little information to me for several weeks.
11/21/2025
Barry, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at (907) 761-4409 so we may assist you in moving forward towards a resolution.
WASILLA, AK
Joseph M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/19/2025
Knowledgeable staff. Worked hard to make sure I wasn't over paying or for warranty coverage to get me back on the road
11/22/2025
Joseph, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
WASILLA, AK
Gary H|2021 Buick Encore GX
Confirmed Service Customer
11/20/2025
Daughter had her windshield replaced, work was done in a timely manner.
11/22/2025
Gary, we really appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WASILLA, AK
Mary S|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/20/2025
Excellent experience, exactly what I needed. Easy in and easy out.
11/23/2025
Mary, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PALMER, AK
Ivan F|2026 GMC Sierra 1500
Confirmed Sales Customer
11/21/2025
Where understanding
ALEX VALDEZ
11/23/2025
Ivan, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
HOMER, AK
Luis M|2021 Chevrolet Traverse
Confirmed Service Customer
11/22/2025
Service was excellent.
11/24/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WASILLA, AK
Darwin A|2024 GMC Sierra 1500
Confirmed Service Customer
11/24/2025
Determined the issue and timely got it fixed.
11/25/2025
Darwin, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
WASILLA, AK
Adam P|2026 GMC Sierra 1500
Confirmed Sales Customer
11/25/2025
I initially went to Toyota to get a Tundra but came to look at a few used trucks here. My salesman, Matt, listened to what I was looking for and didn’t push anything on me. After a few weeks of dealing with Toyota and not making a deal, I came back to Swickard. Matt and the GM Chris Zello made it one of the easiest processes ever and that is what sold me.
MATT EASON
11/25/2025
Adam, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please don't hesitate to reach out!
EAGLE RIVER, AK
John N|2011 Chevrolet Silverado
Confirmed Service Customer
11/17/2025
Helpful and professional
11/18/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PALMER, AK
Larry H|2024 GMC Sierra 2500 HD
Confirmed Service Customer
11/17/2025
Professional, efficient and kept me informed through out.
11/19/2025
Larry, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Swickard GMC of Palmer. Please don't hesitate to reach out to us if there's anything more we can do!
PALMER, AK
Derek G|2021 GMC Yukon
Confirmed Service Customer
11/21/2025
Service department was friendly and efficient. Waiting room was comfortable and well appointed.
11/24/2025
Derek, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
PALMER, AK
Robert K|2014 GMC 1500 Sierra
Confirmed Service Customer
11/23/2025
Gary is the best!
11/25/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Swickard GMC of Palmer! We sincerely value your business and look forward to your next visit!
TALKEETNA, AK
Tim B|2023 Chevrolet Silverado 3500 HD
Confirmed Service Customer
11/24/2025
quick courteous professional
11/25/2025
Tim, thank you so much for your positive comments about Swickard GMC of Palmer! We look forward to your next visit! Take care!
WASILLA, AK
Michael H|2018 GMC 3500HD Sierra
Confirmed Service Customer
11/25/2025
I came in for check engine light due to my glow plug being bad. The technician was able to diagnose it and get it fixed and back to me within a reasonable time clean work now my truck runs perfect.
11/25/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
WASILLA, AK
Matthew D|2026 GMC Terrain
Confirmed Service Customer
11/27/2025
Great job
11/28/2025
Matthew, thank you so much for the positive review! We hope you have a great day!
SUTTON, AK
Jade S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/2/2025
Oil change scheduled for 7am. Wasn’t brought onto the rack until 7:20 ish. Wasn’t fully done until like 8:15. Not exactly “quick” lube and didn’t start at the actual appointment time. Next - i KNOW we got the maintenance package when we bought this truck from you, bundled with the full extended service contract and gap coverage… I remember signing my initials on getting the maintenance package when initially shown to us. However, that was somehow not recorded in any of paperwork or the system so my husband still had to pay the 180 dollars for the oil change to get the truck out yesterday, when we were expecting it to be covered fully under the service/maintenance contract we asked for when we bought the truck. Will not be returning to this location with how every interaction here so far has been, unless it’s an absolute need and no where else is available.
12/3/2025
Jade, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (907) 761-4409 so we can work towards a resolution.
WASILLA, AK
Brian S|2021 Chevrolet Equinox
Confirmed Service Customer
11/26/2025
Had me in and put quickly and
11/27/2025
We really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
WASILLA, AK
John P|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/1/2025
Very helpful. Friendly and the job was done sooner than I expected
12/2/2025
John, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
WASILLA, AK
Jessica L|2019 GMC 1500 Sierra
Confirmed Service Customer
12/1/2025
Great to work with!
12/2/2025
Jessica, thank you so much for the positive review! We hope you have a great day!
TALKEETNA, AK
Dennis M|2021 GMC 2500HD Sierra
Confirmed Service Customer
12/2/2025
Excellent service.! Great communication also video showing what they fixed
12/3/2025
Dennis, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
PALMER, AK
Shaun H|2024 GMC Sierra 2500 HD
Confirmed Service Customer
12/3/2025
Great service .
12/3/2025
Shaun, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WASILLA, AK
Robert K|2014 GMC 1500 Sierra
Confirmed Service Customer
12/7/2025
Excellent
12/8/2025
We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
TALKEETNA, AK
John S|2022 GMC 3500HD Sierra
Confirmed Service Customer
12/9/2025
Good
12/10/2025
John, thank you so much for your high rating. We hope to see you soon!
CHUGIAK, AK
Rodd A|2025 GMC Sierra 2500 HD
Confirmed Service Customer
12/11/2025
As always, top notch and timely service. The bar has been set very high by SWICKARD of Palmer.
12/14/2025
Rodd, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
EAGLE RIVER, AK
Sarah I|2025 Chevrolet Tahoe
Confirmed Service Customer
12/11/2025
I requested to have my tire rotated at my first service and was told they would do so. In looking at the service summary when it was emailed to me later in the day, it was clearly noted that I requested to do this and it was NOT done anyway, despite being verbally told at check out that it WAS completed.
12/12/2025
Sarah, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (907) 761-4409 to discuss your concerns, as your satisfaction is of utmost importance to us.
WASILLA, AK
David J|2024 GMC Sierra 2500 HD
Confirmed Service Customer
12/4/2025
Service was excellent. Tyler greeted me as soon as I get out of the truck. He checked me in quickly and gave me a good estimate of when the truck should be completed. Tyler called me to let me know my truck was ready to be picked up. The service technician sent me a short video of the safety checks on my truck. When I arrived to pick up the truck, Tyler had all the information ready to go and check me out quickly. The whole process was very stressless.
12/5/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SEWARD, AK
Brian M|2021 GMC 3500HD Sierra
Confirmed Service Customer
12/10/2025
I was there for an oil change. My previous two oil changes resulted in return trips to get the chassis lubed. First, my online-scheduled appointment was not confirmed but they got me in. Second, this oil change was to be no charge due to the poor service on the previous two. When my service was nearly complete, I reminded the service advisor of the reason this service was free and asked him to confirm that the chassis had been lube. When he asked the tech if he had lubed the chassis (the truck was already off the rack), the tech said no, he could not do it because the grease gun broke and they didn't have another one. I was pretty upset and just walked away without saying anything. Twenty minutes later, I was told the truck was done. I looked at the left upper ball joint and it did have grease on it. I have not yet checked the other ball joints nor have I looked at the tie rod ends, but I will.
12/11/2025
Brian, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (907) 761-4409 when you have a chance. Thank you, and we look forward to hearing from you.
WASILLA, AK
Gaylord S|2021 GMC Terrain
Confirmed Service Customer
12/11/2025
Job completed as promised.
12/12/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
WASILLA, AK
Paul N|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/14/2025
Did what they said they would do
12/15/2025
Paul, we really appreciate your positive review! We hope to see you soon!
WASILLA, AK
Jan M|2025 GMC Acadia
Confirmed Service Customer
12/15/2025
Gary is a great service writer, keeps you informed whether it's good or bad news about your vehicle.
12/16/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Swickard GMC of Palmer! We sincerely value your business and look forward to your next visit!
EAGLE RIVER, AK
Gerald B|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/18/2025
First of all, my salesman Matt Eason was outstanding. He is very knowledgeable about the vehicles he is selling and seems like an all-around awesome guy. The vehicles on the lot look well cared for, I know it is not easy to keep them clean on the lot. The dealership facility was very clean and comfortable, my business was handled in a prompt and professional manner, and all of the staff I interacted with were personable, polite and knowledgeable. I would give you six stars.
MATT EASON
12/19/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WASILLA, AK
Cheri M|2018 GMC Terrain
Confirmed Service Customer
12/11/2025
My service writer Gary was amazing as always. He always has a smile and is very cheerful and lets you know up front if servicing is running behind and what your estimated wait time may be. Which I really appreciate as we are all very busy in our personal and professional life's and if we are waiting for Oil change in my case if it would have been hours, I'd like to know upfront so I could schedule to return for my car later that day and not wait. The service tech did an amazing job on my car as well and they are greatly appreciated as well. Cheri Mrak Valued Longtime Customer
12/12/2025
Cheri, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
PALMER, AK
Connor O|2025 GMC Acadia
Confirmed Service Customer
12/19/2025
Service & Collision center worked collectively to get our car serviced & fixed in a timely manner.
12/21/2025
Connor, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
WILLOW, AK
Janelle L|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
12/19/2025
This was a fast no hassle trip in for an oil change. I especially appreciated the video from the tech.
12/21/2025
Janelle, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
WASILLA, AK
Matthew C|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
12/19/2025
Service advisor Gary was top shelf. He greeted me with a warm hello. I appreciated his Personalized service with his questions regarding my vehicle. I will ask for Gary the next Time I go to Swickard for service
12/22/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
TALKEETNA, AK
Robert L|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
12/19/2025
They got me in quickly, work was completely in a timely manner, and the staff was great!
12/22/2025
Robert, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PALMER, AK
Paula H|2020 GMC 1500 Sierra
Confirmed Service Customer
12/21/2025
I made an appointment online. Showed up and was immediately brought into the shop. The staff was very helpful and knowledgeable and clearly explained the issues with my 2020 Sierra Diesel truck. I don't have much experience with dealer shops other than purchasing vehicles and I was very happy with the maintenance shop and people. I would very highly recommend Wasilla's GMC maintenance shop.
12/22/2025
We're happy you found our staff to be so supportive during your experience here at Swickard GMC of Palmer. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
WASILLA, AK
Gene B|2020 GMC Terrain
Confirmed Service Customer
12/19/2025
It was great
12/21/2025
Gene, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
PALMER, AK
Daniel S|2024 GMC Sierra 3500 HD
Confirmed Service Customer
12/25/2025
Had excellent service from Tim the service manager and Michael. These guys did an excellent job. It's the best service I've had at any dealership in Alaska.Thank-you very much!!
12/25/2025
Daniel, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
FAIRBANKS, AK
Travis P|2021 Chevrolet Trailblazer
Confirmed Service Customer
12/29/2025
Hope this helps Tyler and the service team that got my vehicle in and out in no time great costumer service and great aditude Im be glad to visit again!!
12/30/2025
Travis, we're happy to hear you had such a positive experience with our team! Thank you so much again for your feedback! We hope you have a great day!
ANCHORAGE, AK
Kendall G|2025 GMC Sierra 2500 HD
Confirmed Service Customer
12/29/2025
Extremely great service. Very professional interactions.
12/30/2025
We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
WASILLA, AK
Dave B|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
12/31/2025
Tim and his crew along with Michael are great
12/31/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WASILLA, AK
Robbie C|2024 GMC Sierra 1500
Confirmed Service Customer
12/31/2025
We have been into this dealership a few times for service. My wife in general dislikes going to dealerships but she told me each time how nice and friendly the staff has been. It’s also nice getting the videos explaining what the technician did to solve the problem. I will continue to return here for service.
1/1/2026
Robbie, thank you for taking the time to leave a review for us at Swickard GMC of Palmer. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHUGIAK, AK
Storme B|2026 GMC Acadia
Confirmed Sales Customer
12/31/2025
Sales and finance were quick and efficient
MARCUS ADAMS
1/1/2026
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
WASILLA, AK
Craig Z|2020 GMC 3500HD Sierra
Confirmed Service Customer
12/31/2025
Gary was very helpful in getting my truck in to get it fixed right away and letting me know what was needed to fix it.
1/1/2026
Craig, we're happy you found our staff to be so supportive during your experience here at Swickard GMC of Palmer. Feel free to reach out to us if you need anything. Have a wonderful day.
WASILLA, AK
James R|2017 GMC 1500 Sierra
Confirmed Service Customer
1/11/2026
Good overall
1/11/2026
James, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WASILLA, AK
Voytek W|2021 GMC 1500 Sierra
Confirmed Service Customer
1/12/2026
Great service !!! Thank you
1/13/2026
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ANCHORAGE, AK
Cobey P|2025 GMC Sierra 1500
Confirmed Service Customer
1/15/2026
Good
1/16/2026
Thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
WASILLA, AK
Janice P|2024 GMC Terrain
Confirmed Service Customer
1/16/2026
Fast and Efficient; Michael was so friendly and helpful, especially when I couldn't figure out how to remove a notification from my display. He didn't even move my seat when moving my car for the service!
1/16/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
WASILLA, AK
Lisa K|2019 GMC 1500 Sierra
Confirmed Service Customer
1/16/2026
GREAT SERVICE
1/17/2026
Lisa, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PALMER, AK
Carol C|2023 Chevrolet Trailblazer
Confirmed Service Customer
1/20/2026
Michael Moore service advisor was outstanding. Kept me informed of what was happening with my vehicle. Loved the walk around video.
1/21/2026
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Swickard GMC of Palmer. We look forward to your next visit! Take care!
GLENNALLEN, AK
Alfred L|2008 GMC Sierra
Confirmed Service Customer
12/27/2025
Good service
12/28/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
WASILLA, AK
Dave M|2020 GMC 3500HD Sierra
Confirmed Service Customer
1/1/2026
Michael in the service department was amazing to work with and went out of his way to help get my GMC pick up diagnosed and fixed as fast as possible. Michael is a great asset to your company. Dave Mason
1/2/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
1, AK
James Q|2022 GMC 3500HD Sierra
Confirmed Service Customer
1/6/2026
Blown away by how I was taken care of, had a DEF tank failure, dropped truck off on a holiday, was done with repairs, as well as took care of three open recalls and was done by noon the next business day. Saved my bacon, thanks guys!!!!
1/6/2026
We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
SOLDOTNA, AK
Chad P|2022 Buick Enclave
Confirmed Service Customer
1/7/2026
Tire change over was fast. It’s always a pleasure to work with Gary.
1/8/2026
Chad, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
WASILLA, AK
Maija L|2021 GMC Acadia
Confirmed Service Customer
1/7/2026
The shop is always ready to help. Even when I have ridiculous questions. Thanks for being the ONLY local shop we go to.
1/8/2026
We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
WASILLA, AK
Ryan W|2025 GMC Acadia
Confirmed Service Customer
1/12/2026
It was a call about an issue, rep said they would call back if disconnected. I never recieved a call back.
1/13/2026
Ryan, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (907) 761-4409 so we may assist you in moving forward towards a resolution.
WASILLA, AK
Alexander R|2025 GMC Sierra 3500 HD
Confirmed Service Customer
1/16/2026
First oil change
1/16/2026
Alexander, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
VALDEZ, AK
Michael R|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
1/21/2026
Easy to talk to your sales personal very friendly and show room easy clean.
ALEX VALDEZ
1/22/2026
Michael, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know!
PALMER, AK